CUSTOMER SERVICE:

Customer service is the highest priority of RGD Mape's management.

We know that you need to count on a high level of customer service that stands behind a state-of-the-art packaging machine. We are constantly working to achieve your complete satisfaction.

We have an extensive network of professionals, directly trained and updated by us, who provide excellent service so that your RGD Mape packaging machines are always working like they did on the first day.
The customer service network guarantees the same results in Italy and far-off countries.

Our customer service office monitors every step of the requests we receive, making sure that you will be supported with the speed, flexibility and adaptability that you require. Whether you are in Italy or abroad, you will be contacted by the next working day.

In addition, we have a Scheduled Service and Maintenance Program for all our models that anticipates your machine's service needs so that it will produce at full capacity for years to come.

Click here for more information: Scheduled Service and Maintenance Program

To request assistance send email to service@rgdpackaging.com or fill out the form below.